What's up with that?

What is it with today's business world? My wife and I were commenting today on a situation we faced. She and I had a conference call scheduled for today with a company we are hiring to revamp our church's website. Now, four hours after the time for the call, we still can not reach the company or the rep that we were to speak with. Granted, there may be a good reason for the missed meeting and I have been praying for the rep, in case something is wrong. On the other hand, this has become normal protocol for several of the businesses I have tried to work with here in Maryland. We have gone so far as to get referrals and check references only to sign a contract with a company and have them fail to follow through on their work. This has happened on several occasions. My wife is also a teacher and recounted for me the message she gives to students regarding the importance of punctuality. "When you get in the work world, being late will not be tolerated." Apparently, she is mistaken. She will have to find a different motivating speech for her students. In today's business world, you can come in when you want, ignore customers if you want, etc. and stay in business. What is up with that?

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